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Human Relations
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The dynamics of employee relationships in an ethnically diverse workforce

Emmanuel Ogbonna

Cardiff Business School, UK; Ogbonna{at}Cardiff.ac.uk

Lloyd C. Harris

Cardiff Business School, UK; Harris{at}Cardiff.ac.uk

This article explores and analyses the dynamics of workplace relationships in an organization characterized by a highly ethnically diverse workforce. The specific objectives are: 1) to understand the factors that are contributing to high levels of ethnic diversity; 2) to uncover the ways in which such diversity is manifested in an organizational setting; and 3) to explore the ramifications that this diversity and its manifestations may have for individuals and groups of employees on the one hand and for relations between management and groups of employees on the other. The article concludes by discussing the implications that such ethnic diversity may have for extant research and conceptualization of ethnic minorities in the workplace.

Key Words: discrimination • ethnic minorities • equal opportunities • language problems • managing diversity

Human Relations, Vol. 59, No. 3, 379-407 (2006)
DOI: 10.1177/0018726706064181


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