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Boundaries and Role Conflict When Work and Family are Colocated: A Communication Network and Symbolic Interaction Approach

Department of Communication at North Dakota State UniversityMichelle.Shumate{at}ndsu.nodak.edu

Janet Fulk

Annenberg School for Communication; Marshall School of Business at the University of Southern Californiafulk{at}usc.edu

As virtual workplaces and homework programs become more common, workers often find themselves inhabiting multiple worlds and multiple roles simultaneously. For these individuals, boundary transitions are both more frequent and more challenging. This paper expands current theory on work-related boundary transitions by: (1) conceptualizing role conflict in the logic of dynamic communication networks, and (2) reconceptualizing ritual and routine behavior in boundary transitions as not simply aids to mental transitions but also as communicative and symbolic performance that is oriented toward other role senders. Underlying the framework is the concept of time-space paths (Giddens, 1979; Heidegger, 1996) as critical elements of role boundary identification and demarcation. This paper contributes to a better understanding of boundary issues for homeworkers by using a communication framework and emphasizing the agency that homeworkers have to mold others' expectations.

Key Words: organizational boundaries • organizational fields • organization theory • social networks • work/family

Human Relations, Vol. 57, No. 1, 55-74 (2004)
DOI: 10.1177/0018726704042714


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