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Human Relations
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Human Resource Department Power and Influence Through Symbolic Action

Maria Carmen Galang

Faculty of Business, University of Victoria, P.O. Box 3045 MS 8264, Victoria, British Columbia V8W 3P4, Canada.

Gerald R. Ferris

Institute of Labor and Industrial Relations, University of Illinois at Urbana-Champaign, 504 East Armory Avenue, Champaign, Illinois 61820-6297.

The present study integrates theory and research on power, politics, and social constructionism to investigate how human resource (HR) departments in organizations gain influence. Survey results from 242 organizations demonstrated that symbolic actions are stronger predictors of HR department power than unionization, HR performance, and top management attitudes. Implications of the results are discussed as are directions for future research.

Key Words: power • symbolic action • human resources management

Human Relations, Vol. 50, No. 11, 1403-1426 (1997)
DOI: 10.1177/001872679705001104
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