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Human Relations, Vol. 47, No. 7, 847-866 (1994)
DOI: 10.1177/001872679404700705

Factors Involved in Constructive Union-Management Relationships

Gregory E. Huszczo

Denise Tanguay Hoyer

Department of Management, Eastern Michigan University, Ypsilanti, Michigan 48197.

The authors propose that neither the legalistic, adversarial approach, nor the cooperative approach stands alone as the set of practices that constitutes "good quality" union-management relations. In fact, it is suggested that the ideal union-management relationship is one that is "constructive," a term drawn from the conflict literature. Utilizing data gathered with the Quality of Union-Management Relationship (QUMR) Instrument, evidence is provided that six major factors are related to the effectiveness of a union-management relationship. Two of these factors are classified as cooperative, two as adversarial, and two as neutral. A model of union-management relationships is presented.

Key Words: union-management • constructive • relationship • effective outcomes • measurement


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