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Self-Organization in Small Groups: A Study of Group Effectiveness Within Non-Equilibrium Conditions

Charles Smith

Debra Comer

Department of Management, Hofstra University, Hempstead, New York 11550.

Dissipative self-organization, a theoretical framework with roots in physics and biochemistry, has often been proposed as having relevance to change in social systems. Specifically, the processes and design features associated with dissipative self-organization have been used to describe the dynamics of social groups and organizations, especially in cases where highly turbulent and/or near-chaos conditions are present. A study assessing the usefulness of the self-organization paradigm as applied to the small group is described herein. The study took place within the context of a Tavistock-like group intervention, wherein the necessary condition for self-organization, a situation of turbulence, was induced within experimental groups. Based upon an approach suggested by Ackoff (1981), the general self-organization model served as a hypothetical idealized design of a self-organizing task group. A quasi-experimental design provided a test of whether the presence of self-organizing characteristics made any difference in group effectiveness among experimental groups and in a comparison condition where turbulence was not induced. The study provided preliminary support for the usefulness of the paradigm in understanding small group dynamics within the turbulent or non-equilibrium conditions. Specifically, task effectiveness within the experimental condition was found to correlate significantly with the degree to which groups developed the properties or design features specified by the self-organization paradigm. Consistent with the model, fewer significant relationships were found within the comparison condition between effectiveness and the presence of self-organization design features.

Key Words: self-organization • group effectiveness • group dynamics • social system change

Human Relations, Vol. 47, No. 5, 553-581 (1994)
DOI: 10.1177/001872679404700505


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