This Article Full Text (PDF) References Alert me when this article is cited Alert me if a correction is posted Citation Map Services Email this article to a friend Similar articles in this journal Similar articles in Web of Science Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via HighWire Citing Articles via Web of Science (2) Citing Articles via Google Scholar Citing Articles via Scopus Google Scholar Articles by Gilbert, B. Search for Related Content Social Bookmarking                         What's this?

The Impact of Union Involvement on the Design and Introduction of Quality of Working Life

Division of Administration, University of New Brunswick, Post Office Box 5050, Saint John, N.B. Canada.

While Quality of Working Life (Q WL) has received a great deal of attention over the past years, somewhat less attention has been given to the role and impact of unions on QWL programs. The role that unions play is controversial. In order to examine the effect of union involvement, this paper uses the case survey method to analyze nine union and nine non-union organizations which implemented QWL programs. The union leadership appeared to play a positive role in improving the design and implementation of the QWL program, but there appeared to be an inability of the union leadership to transmit the program to the rank-and-file members. Recommendations are made to increase rank-and-file involvement in the QWL program.

Human Relations, Vol. 42, No. 12, 1057-1078 (1989)
DOI: 10.1177/001872678904201201


CiteULike    Complore    Connotea    Del.icio.us    Digg    Reddit    Technorati    Twitter    What's this?

This article has been cited by other articles:

				R. W. Miller and F. N. Prichard Factors Associated with Workers' Inclination to Participate in an Employee Involvement Program Group Organization Management, December 1, 1992; 17(4): 414 - 430. [Abstract]