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Conflict and Dominance in Television-Mediated Interactions

University of North Carolina at Chapel Hill

Lloyd H. Strickland

Department of Psychology, Loeb Building, Carleton University, Ottawa, Canada KIS 5B6.

A simulation of a supervisor-worker conflict was performed with fourperson groups in either a face-to-face or a television-mediated communication setting. Face-to-face groups were more likely to reach solutions indicative of high intragroup conflict. Although mean values did not differ, there was more variability among face-to-face groups in discussion time and measures of supervisor dominance. These results were interpreted as suggesting that electronic mediation serves to weaken the forces of emergent leadership.

Human Relations, Vol. 35, No. 7, 559-566 (1982)
DOI: 10.1177/001872678203500705


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