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Human Relations
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The Utility of a Model: An Application of the Global Matrix

Bette S. Coplan

University of Maryland

Harvey Goldman

Department of Administration, Supervision, and Curriculum, University of Maryland, College of Education, College Park, Maryland 20742

To what extent are conceptual models useful for describing how organizationsfunction? Utilizing an instrument based on the Global Matrix set forth by Bertram Gross, elementary school principals and teachers in a single state assessed the effectiveness of their systems. The results support the contention that the conceptual model on which the instrument was based does have applicability when applied to educational institutions. The data also provide support for the contention that the instrumentation discriminates between organizations. Further, the utility of the instrument, both theoretical and practical, is discussed.

Human Relations, Vol. 29, No. 12, 1131-1145 (1976)
DOI: 10.1177/001872677602901203
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